If the printer still shows as offline but the hardware end is perfectly connected, remove the printer from the printer setting and reinstall the printer with the drivers. In the case of wired networking, ensure that the physical cable is not detached from the printer and also on the router end. If the printer is not connected, then you need to run the wireless connectivity wizard and go through the steps to connect the printer back on to the network. Then on the touch sensitive LCD readout navigate to the wireless module and check if the printer is showing as connected to the wireless. Contact the person who set up the printer.' and I restore the printer to t. When I press the wireless icon, it says 'This feature has been disabled. When going through the setup, I selected IT MANAGED by mistake. The first step is to check if the HP Officejet Pro 8720 is powered on. I just purchased an Office Jet Pro 8720 yesterday. ![]() The error for the printer to appear as offline is identified on the computer, mobile or tablet in the printer notification area. The following are the chronological steps to be taken to resolve the printer offline error. The most common reason for the sometimes when the password is changed for the local network, the printer configuration is often overlooked.
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